MedPro Services offers the highest quality service and great results to a nationwide client base. Here’s what some of our customers and business partners say:
Mark Sumida, M.D.
I had reached my limit with inconsistent and inaccurate billing from within my own office. After listening to the frustrations experienced by colleagues with their outside billing services, I was hesitant to outsource my billing. However, with limited options and thinning patience, I entrusted the health of my practice to MedPro Services.
Rebecca Kieffner and her staff at MedPro Services have not only met but exceeded my expectations. The end of month reports are always on time, accurate, and complete. All inquiries are answered with timely and succinct responses, and my collections increased by nearly 30 percent within the first year.
Now that I have confidence in my billing services, I can focus on the medical care of my patients, which, after all, is the reason I practice medicine.
I can genuinely recommend MedPro Services without reservations.
I just want to tell you that I think you are doing a phenomenal job with Lawrence Ortho’s account and I am really happy that we chose to go with your company. Thanks for your hard work!
Gloria M. Beim, M.D.
Gloria M. Beim, MD, President, Alpine Orthopaedics , Gunnison CO; Olympic Team Physician
I had the fortune of discovering Rebecca Kieffner through an Orthopaedic colleague of mine. My practice was in financial trouble as a result of a poor office manager. I was not aware of my troubles until I hired Rebecca as a professional Medical Office Consultant. She traveled to my practice in Colorado after doing extensive research from Indiana. She researched my billing practices, my computer software and my reimbursement / collection data prior to her arrival.
Once she did arrive, her knowledge of Orthopaedic billing and collections was nothing short of miraculous. In two days, she was able to evaluate the financial anatomy of my entire practice and turn it around for the better. Thanks to Rebecca, my collections instantly went up and her ability to transmit her knowledge to my staff also translated into immediate benefits.
In addition to being extremely professional and a billing / collections wizard, Rebecca is very friendly and has a work ethic, which is rare to find these days. She is a pleasure to work with.
I was so thoroughly impressed with Rebecca, I hired her instantly to run my practice. I could not recommend a finer individual and I do so without hesitation.
John H. Rea
John H. Rea, Director Electronic Medical Record Sales, Medical Manager Health Systems , Evansville IN
My professional relationship with Rebecca began in 1990 when she worked for a general surgeon and I was the Medical Manager sales representative for their practice. I would consider Rebecca to be one of the top Medical Manager users.
In the time I have known her, Rebecca has risen to the top of her field and has the utmost respect of her peers. She can always be counted on to be the consummate professional.
Susan Mistsos, CPC
Internal Medicine Associates
Susan Mistsos, CPC, Billing Manager, Internal Medicine Associates , Bloomington IN
I’ve been acquainted with Rebecca for 15 years. I was extremely impressed with her billing knowledge and referred her to two physicians that had contacted me looking for office managers.
There are very few people I contact for advice. Rebecca is one of those people. She has a solid understanding of medical billing, particularly related to orthopaedic surgery. She is also an expert in Medical Manager software.
Rebecca and I meet on a regular basis and I truly value her judgment and level of expertise. She has a professional manner combined with compassion and integrity.
Rhea Dawn Buskirk, CMM
Rhea Dawn Buskirk, CMM, Office Manager, Dr Philip Crooke, Bloomington IN
I’ve known Rebecca since 1994 and what has always impressed me about her is her hard work ethic and being very disciplined. She has the confidence whenever dealing with insurance companies while remaining a true professional, whatever the outcome. I can always depend on her for special projects and found her to be extremely organized and efficient with the tasks at hand.
Kevin S. McKenney
Kevin S. McKenney, Vice-President, Physician Business Services, LLC, Indianapolis IN
I performed an assessment of Bloomington Bone and Joint Clinic where Rebecca Kieffner is responsible for the billing function. My conclusions based on this assessment are that Rebecca does an excellent job at managing the billing function, and that the results of her billing and collection exceed the benchmark of MGMA medians.
My personal experience with Rebecca is that she is dedicated and conscientious. This is not a common trait for most billing employees.
M. Darren Root, CPA
M. Darren Root, CPA, Root & Associates, Bloomington IN
Rebecca is in charge of billing and receivables for a long-time client of our firm. Our experience with Rebecca over the years has been very positive. She is considered one of the top people in her profession in Bloomington, Indiana.